Founder of The House of Wonderful
Meet Peter Merrett
Internationally recognised keynote speaker.
Multi-award winner in business culture and customer service innovation.
Peter reveals recipes for customer service excellence
Inspiring a workplace of Wonder that engenders a timeless approach to customer service
Drawing from his 30 years’ experience as a luxury hotelier and corporate business leader, Peter reveals to busy business leaders across globe his proven, uncomplicated, economical and refreshing recipes to make their business and customer experience shine with heart and Wonder.
He does this by revealing the importance of Wonder and how this can revitalise the heart of any organisation’s culture with greater well-being, morale, motivation, workplace happiness, employee engagement and a timeless approach to customer service.
Peter’s quest is acutely humble but audaciously daring – to inspire extraordinary customer experiences through engendering a vibrant, happy and fulfilling workplace culture.
Peter, the Genie of Wonder
As the Genie of Wonder, Peter will take you through a journey of magical ideas and wonderous new ways of thinking
From his early years as a luxury hotelier, the character of Genie has long bubbled inside Peter. It’s a role today that Peter cherishes with great importance. Through his memorable keynote addresses and training, Peter shares a world of Wonder with his audiences and clientele, offering simple (but affective) strategies and nourishing ingredients to lead your business with heart – by inspiring magical ideas and wonderous new ways of thinking.
This was the first standing ovation we have seen in my 10 year history of running the annual JLL America conference. A truly memorable show that touched everyone!!
President, JLL America
He is a gorgeous, humble speaker with a simple yet powerful message that connects with everyone.
Senior Property Manager, Columbia Property Trust
Peter set the bar incredibly high and many attendees personally told me that it was the best BOMA event they've been to in over 20 years.
Chief Operating Officer, Hawaiian Building Maintenance
Peter injects a sense of FUN and play into the business of customer service in a way I’ve never seen before. His positive energy, attitude and charisma is so infectious the room literally twinkles with happiness when he’s on stage.
Training & Development, Hume City Council
Peter Merrett is one of the best professional speakers I have ever seen. He received a well-deserved standing ovation at the NSW Chapter Meeting of Professional Speakers Australia - something I've never seen before.
Persuasive Presenting in Business, Michelle Bowden Enterprises
Peter’s 'show’ was a big highlight of the South Africa property convention!
International Anchor & Business Reporter, CNN
Keep up the great work for the human race my friend!! You have an incredible gift and are superbly inspirational. Your presentation and delivery were absolutely fantastic, thank you for your awesome contribution to a great Management U!
Head of Midwest Property Management, JLL Americas
We call you Memorable Mr Merrett! It's been two years since your keynote and we still talk about it today!
General Manager, JLL America
Meet team Wonder
The stars behind the Wonder
Genie of Wonder
Business and Finance Director
USA Business Manager
Laura Kate Beames
Undercover Wonder Producer
AV and Technical Wizard
Web and Online Guru