Rising Up With Wonder
Peter's exclusive support to customer service culture transformation
A Deep Cultural Transformation
Tailored support, guidance, and special advisory experiences - with Peter on your team
Beyond his character of keynote speaker, Peter proudly provides his clients with tailored services and experiences as their Trusted Advisor. Commonly as he leaves the stage from performing a wonder keynote experience, his clients often ask for his support and guidance in implementing the lessons and ideas he presented. To create competitive advantage and lasting change – with a transformation solution.
A Unique Working Collaboration
Expert stepping-stones to becoming an employer of choice, with best-in-class service
Peter provides a progressive collaboration with his clients as their strategic partner – harnessing his extensive career and multi-award-winning international experience. He provides a unique working partnership to create specific cultural improvement, inter-departmentally and internationally between locations. With ongoing advice, guidance and support tailored exactly to his clients desired outcomes.
Peter is an awesome wonder ... actually the modern-day Mr. Rogers for us adults. Keep inspiring us with the grand and fun work!
Senior Vice President, JLL Americas
Peter is an inspirational and visionary leader. He combines the experience of a hands-on operator, with the business acumen of an entrepreneur and the vision of an industry leader.
General Manager, Jumeirah Hotels
Peter seamlessly switches between educational, entertaining and thought provoking, leaving everyone delighted, informed and excited to make a difference.
Global Head of Procurement, IWG plc
Keep up the great work for the human race, my friend! You have an incredible gift and are superbly inspirational. Your work is absolutely fantastic, thank you for your awesome contribution to our culture.
Head of Midwest Property Management, JLL Americas
Frequently asked questions
What can I expect from Peter as our trusted advisor?
Peter provides you with a highly unique and competitive advantage. You will not only benefit from Peter’s expertise and assistance as part of your team or business – but without having to increase your headcount or payroll. As your in-house Trusted Advisor, Peter becomes your ongoing sounding board, advisor and in-house architect of best-in-class customer service.
How is this delivered?
In the first instance, Peter’s works with you to develop a customised strategy and then creates a custom implementation program. This features varying methodology, not only focussed with creating lasting change as a transformation solution – but with complete convenience.
What experience do you have?
Peter utilises his 35-year career experience of luxury hotel leadership and multi-award-winning corporate business customer service innovation – to provide a guiding light of support and inspiration for ambitious organisations. He comes with no theory; only real lessons learnt and has distilled this wisdom into his work today as a trusted advisor.
How long does a trusted advisor experience take?
This is a fully custom-made experience to serve your exact requirements. Whether you simply have a one-off special project that requires Peter’s assistance or you are looking for a complete transformation solution. The experience could go from a short series of hours, to running over an ongoing 12+ month program.
How can I organise a trusted advisor experience?
In the first instance, simply contact Peter or book a complimentary 30-minute Wonderful Discovery Call, to discuss your requirements.
There are four simple steps:
- MAKE AN ENQUIRY
Contact Peter to describe and outline your requirements.
- EXPLORE WITH PETER
Discuss your desired outcomes and time frame.
- RECEIVE A PROPOSAL
Peter will outline the full scope, options, timeframe, and commencement date.
Following your confirmation, Peter confirms the program and commences.
Transform your team and customer culture with Peter’s powerful, customised and measurable trusted advisor support.