Award-winning service
2015
Customer Experience
International Business Excellence Awards
JLL, Asia Pacific
2014
Serving Other Businesses: Best Business
The WOW! Awards
JLL, Australia
2014
Excellence in Public Speaking
The Core Club Luminary Award
CoreNet Global, Singapore
2012
The International Leadership Award
The WOW! Awards
2010
Serving Other Businesses: Best Business
The WOW! Awards
Tower 42, London
2009
Best Commercial Initiative
Hermes RPI Awards
Tower 42, London
2008
The International Office Building of the Year
BOMA International
Tower 42, London
Discover the secret to Wonder
The artistry of service excellence for adventurous brands
Peter shows organisations and business leaders how to rediscover their sense of Wonder and release their hidden powers to create distinctive teams that delight customers, with heart.
Bringing Wonder to Life
Discover the secret to business prosperity
Why be stuck with normal, when you can shine with Wonderful?
As the creator of The House of Wonderful, Peter captivates the hearts of business leaders across the globe with uncomplicated and refreshing ways to make their business and customer experience shine with Wonderful – without the need for big budgets!
Peter is on a quest to help organisations of all shapes and sizes find the missing currency of prosperity – Passion, Positivity and Purpose, to bring award-winning Wonderful into the way they operate.
Most businesses have their targets, processes and systems all mapped out. Their order of priorities are commonly Finance, Service and then People. Peter flips this equation upside down, to shine the spotlight on the secret sauce of business prosperity – the emotional success of your People.
Peter helps to lift the human spirit of organisations through the roof and infuses an encouraging sense of energy and fun. The result? A vibrant, happy business culture, that ensures tantalising customer experiences – along with a healthy bottom line!
Sounds Wonderful, doesn’t it?
The House of Wonderful
Where fun explodes with possibility
Step inside The House of Wonderful and enjoy a refreshing new playground! Rediscover the joy and wonder missing in your life and your business.
You’ll enjoy permission to venture beyond the boredom of normal and break away from the constraints of conformity! With the aid of Peter’s wizardry tools, you’ll revive your creativity and learn the most essential of business secrets – how to master the art of possibility, fun and permission.
Peter has lived and breathed some extraordinarily Wonderful business cultures in various continents over the past three decades.
Today, Peter brings powerful and real insight, crystallised from his extensive international experience. Peter will show you how to cultivate a culture of fun and appreciation, where your employees will be inspired to deliver wonderful customer experiences as the ‘norm’. The very foundation of business prosperity.
Business with Wonderful
It’s like bubbles in champagne
Throughout his travels, Peter frequently observes many organisations and businesses sadly continue to miss the magic times and opportunities in the moment of now and today because they are so relentlessly engrossed with everything that’s happening next and tomorrow.
While many business leaders are undoubtedly dynamic, results-focused and hard working, they can be guilty of allowing fun to sit in the corner with no chance to play – suffocating the amazing opportunity of daily innovation and excellence.
Buzzwords of the business world of today like Employee Wellbeing, Workplace Happiness, Customer Experience and Attracting Top Talent only flourish with the presence of positive leadership, in the moment of now.
Whether it’s an engaging keynote performance or one of Peter’s legendary FunShops, his aim is to consistently provide a refreshing jolt away from normal, offering renewed ways of injecting fun and wonder to your business culture and customer experience.
Feel the Wonder
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A world class production. It felt like we were special guests at the Cannes Film Festival!
Allan Parker
Director, Peak Performance Development Australia -
I have been an international public speaker for almost 20 years and still picked up some great tips and tricks to improve my skills!
Brenna S. Walraven
President and CEO, Corporate Sustainability Strategies -
Have you ever met someone that made such a profound impact in your life, that it changed the course of your actions and thoughts? Well, Peter was that someone for me.
Corrine Barnett
Property Manager, Columbia Property Trust, Atlanta -
This was the first standing ovation we have seen in my 10-year history of running the annual JLL America conference. A truly memorable show that touched everyone!!
Dan Pufunt
President, JLL America -
This is the first time I have ever had such a theatrical experience outside of a theatre!
Daniel Haile-Michael
Community Project Engineer, Hindmarsh Shire Council -
I have found in my 46 years of life, that often, the unexpected pleasures I experience are the best. Such was the case when I attended Peter Merrett's "Whatever Happened to Wonderful" presentation at the BOMA Hawaii Leadership Summit.
David Heard
Restoration Contractor, Hawaii -
Peter pulled some tricks out of his hat and captivated the 1000 guests at dinner with a surprise welcome speech in 9 languages to rapturous applause!
David Hewett
COO, Hartman Wright Group -
He is a gorgeous, humble speaker with a simple yet powerful message that connects with everyone.
Debbie Sparks
Senior Property Manager, Columbia Property Trust -
Wow! Peter, the energy with which you share your passion and knowledge reminds me of Walt Disney. You have fun - while educating at the same time!
Doug Lipp
Speaker and Author, Disney U -
Peter makes a great closing speaker for any conference or event, ensuring the audience leaves on a high and with refreshed business ideas.
Dr Neryl East
Expert on credibility, influence, media & communication, Neryl East Communications -
Inspiring presentation with practical ideas. It left participants feeling empowered to create magical experiences for their clients, customers and communities.
Georgia Borland
Marketing Manager, HR Legal -
Peter set the bar incredibly high and many attendees personally told me that it was the best BOMA event they've been to in over 20 years.
Jarrett Walters
Chief Operating Officer, Hawaiian Building Maintenance -
Great presentation, you made me cry (in a good way)! I was moved by the inspirational approach you have to delivering exceptional service.
Kei Lee
Senior Marketing Cloud Consultant, System Partners -
His positive energy, attitude and charisma is so infectious the room literally twinkles with happiness when he’s on stage.
Lisa Ippolito
Training & Development, Hume City Council -
The feedback from our Leadership Conference has been nothing short of amazing! I was captivated and engaged from start to finish. Thank you for giving us the gift of YOU!
Meta Maynard
Project Manager, Auction.com -
Peter Merrett is one of the best Professional Speakers I have ever seen. He received a well-deserved standing ovation at the NSW Chapter Meeting of Professional Speakers Australia - something I've never seen before.
Michelle Bowden
Persuasive Presenting in Business, Michelle Bowden Enterprises -
Peter's messages have a childlike innocence that has been tempered by the wisdom of experience and they still resonate with me.
Mirza Shamid
Leadership Development, Strategist, Department of Economic Development -
His attention to detail and professionalism made it one of the best keynotes we've ever had. As an event organiser, it's great when a speaker delivers to the brief and wows the audience, and Peter did just that.
Phil Preston
Founder, The Collaborative Advantage -
He captured the audience’s attention in Nashville the moment we walked into the room and the excitement of his magic touch never stopped.
Rebecca Hanner
Sr. Vice President / Principal, Cushman & Wakefield -
Peter’s 'show’ was a big highlight of the South Africa property convention!
Richard Quest
International Anchor & Business Reporter, CNN -
Peter's message of 'Bringing Wonderful to Life' was inspiring, motivational and resonated with our team on both the professional and personal level.
Rob Behrend
Senior Vice President, Auction.com -
I've never left a conference feeling so uplifted, or so reaffirmed in my commitment to being empathetic and kind in my job.
Sarah Carles
Project Support Officer, City of Casey -
Within minutes of entering The House of Wonderful FunShop, I felt my 14-year-old-self take over my 44-year-old body and mind!
Shey Gulley
General Manager, JLL Washington DC -
Peter has the unique ability to not only deliver a meaningful message to a large room, but just as importantly in a small group workshop setting.
Tim Hearn
Senior Managing Director, JLL America -
We call you Memorable Mr Merrett! It's been two years since your keynote and we still talk about it today!
Tracy Flissar
General Manager, JLL America
Peter Merrett presents
Bringing Wonder to Life
Wonderful ...
How Peter brings Wonder to Life
Speaker
Unorthodox presentations that wow audiences
From Hong Kong to Hawaii, South Africa to Vietnam, Peter has wowed audiences the world over. His colourful, insightful and completely unorthodox presentations (without the rah-rah and fluff) on how to create Wonderful internal business cultures and customer service have been known to elicit rapturous standing-ovation responses, as well as a tear or two.
Come expecting the unexpected. Peter uses authentic, real-life strategies and examples (as well as a quirky prop or two) Bringing Wonderful to Life, to put the spring into your business.
Genie
Uplifting sessions curated for your unique business
As the curator of fun-filled, uplifting – some say life-changing – experiences, Peter can tailor make sessions for your unique business. Get to the heart of what makes a happy and excellent customer-focused business with inspiring workshop style learning that Peter likes to call FunShops.
With magic delivery and infectious joy, Peter will convey simple, powerful ways to have what every organisation yearns for – a buzzing team spirit and a stand-out customer experience.
Coach
One-on-one and group coaching to transform your business culture
Wonder doesn’t happen by accident. It happens with practice, guidance and a good dose of encouraging playfulness.
Bringing Wonder to Life, Peter (a.k.a. Mr Wonderful and The Peter Pan of Business Wonder) will carefully guide the ongoing evolvement of your business culture and customer experience in his tailored one-on-one and group coaching sessions.
Designed for business leaders, team managers and Human Resources specialists, Peter will dive deep into the ways you can nourish and enliven your culture into an extraordinary one.