Award-winning service
2015
Customer Experience
International Business Excellence Awards
JLL, Asia Pacific
2014
Serving Other Businesses: Best Business
The WOW! Awards
JLL, Australia
2014
Excellence in Public Speaking
The Core Club Luminary Award
CoreNet Global, Singapore
2012
The International Leadership Award
The WOW! Awards
2010
Serving Other Businesses: Best Business
The WOW! Awards
Tower 42, London
2009
Best Commercial Initiative
Hermes RPI Awards
Tower 42, London
2008
The International Office Building of the Year
BOMA International
Tower 42, London
Discover the secret to Wonder
The artistry of service excellence for adventurous brands
Peter shows organisations and business leaders how to rediscover their sense of Wonder and release their hidden powers to create distinctive teams that delight customers, with heart.
Bringing Wonder to Life
Discover the secret to business prosperity
Why be stuck with normal, when you can shine with Wonderful?
As the creator of The House of Wonderful, Peter captivates the hearts of business leaders across the globe with uncomplicated and refreshing ways to make their business and customer experience shine with Wonderful – without the need for big budgets!
Peter is on a quest to help organisations of all shapes and sizes find the missing currency of prosperity – Passion, Positivity and Purpose, to bring award-winning Wonderful into the way they operate.
Most businesses have their targets, processes and systems all mapped out. Their order of priorities are commonly Finance, Service and then People. Peter flips this equation upside down, to shine the spotlight on the secret sauce of business prosperity – the emotional success of your People.
Peter helps to lift the human spirit of organisations through the roof and infuses an encouraging sense of energy and fun. The result? A vibrant, happy business culture, that ensures tantalising customer experiences – along with a healthy bottom line!
Sounds Wonderful, doesn’t it?
The House of Wonderful
Where fun explodes with possibility
Step inside The House of Wonderful and enjoy a refreshing new playground! Rediscover the joy and wonder missing in your life and your business.
You’ll enjoy permission to venture beyond the boredom of normal and break away from the constraints of conformity! With the aid of Peter’s wizardry tools, you’ll revive your creativity and learn the most essential of business secrets – how to master the art of possibility, fun and permission.
Peter has lived and breathed some extraordinarily Wonderful business cultures in various continents over the past three decades.
Today, Peter brings powerful and real insight, crystallised from his extensive international experience. Peter will show you how to cultivate a culture of fun and appreciation, where your employees will be inspired to deliver wonderful customer experiences as the ‘norm’. The very foundation of business prosperity.
Business with Wonderful
It’s like bubbles in champagne
Throughout his travels, Peter frequently observes many organisations and businesses sadly continue to miss the magic times and opportunities in the moment of now and today because they are so relentlessly engrossed with everything that’s happening next and tomorrow.
While many business leaders are undoubtedly dynamic, results-focused and hard working, they can be guilty of allowing fun to sit in the corner with no chance to play – suffocating the amazing opportunity of daily innovation and excellence.
Buzzwords of the business world of today like Employee Wellbeing, Workplace Happiness, Customer Experience and Attracting Top Talent only flourish with the presence of positive leadership, in the moment of now.
Whether it’s an engaging keynote performance or one of Peter’s legendary FunShops, his aim is to consistently provide a refreshing jolt away from normal, offering renewed ways of injecting fun and wonder to your business culture and customer experience.
Feel the Wonder
Peter Merrett presents
Bringing Wonder to Life
Wonderful ...
How Peter brings Wonder to Life
Speaker
Unorthodox presentations that wow audiences
From Hong Kong to Hawaii, South Africa to Vietnam, Peter has wowed audiences the world over. His colourful, insightful and completely unorthodox presentations (without the rah-rah and fluff) on how to create Wonderful internal business cultures and customer service have been known to elicit rapturous standing-ovation responses, as well as a tear or two.
Come expecting the unexpected. Peter uses authentic, real-life strategies and examples (as well as a quirky prop or two) Bringing Wonderful to Life, to put the spring into your business.
Genie
Uplifting sessions curated for your unique business
As the curator of fun-filled, uplifting – some say life-changing – experiences, Peter can tailor make sessions for your unique business. Get to the heart of what makes a happy and excellent customer-focused business with inspiring workshop style learning that Peter likes to call FunShops.
With magic delivery and infectious joy, Peter will convey simple, powerful ways to have what every organisation yearns for – a buzzing team spirit and a stand-out customer experience.
Coach
One-on-one and group coaching to transform your business culture
Wonder doesn’t happen by accident. It happens with practice, guidance and a good dose of encouraging playfulness.
Bringing Wonder to Life, Peter (a.k.a. Mr Wonderful and The Peter Pan of Business Wonder) will carefully guide the ongoing evolvement of your business culture and customer experience in his tailored one-on-one and group coaching sessions.
Designed for business leaders, team managers and Human Resources specialists, Peter will dive deep into the ways you can nourish and enliven your culture into an extraordinary one.