Genie of Wonder
Peter's keynote addresses inspire vibrant team cultures with best-in-class customer service innovation
Immersive, refreshing and emotionally connecting keynote speaker
Peter gives his audiences a feeling and memory that lives on way past his events
Peter has crystallized over three decades of prestigious chef, hotelier, and corporate business leadership experiences into real and transforming insights that deliver vibrant, human-spirited team cultures with excellent customer service. Peter will show you how to master the frequently overlooked human touches of connection, appreciation, and innovation – to deliver wonderful results across your organisation.
Peter’s focus is his audience
Deeply connecting and heart lifting refreshment
Peter’s keynotes are immersive, refreshing and emotionally connecting. His top focus is to give his audience an impactful and memorable experience that lives on way past the event day. Every keynote is a work of love and heart. Highly tailored and performed with playful and engaging interaction – to provide renewed focus, connection, and inspiration. From a boardroom of ten to an auditorium of several thousand, Peter creates a welcoming, inviting, and interactive environment, like being together around a campfire. A distinct difference with his delivery – he never talks ‘to’ only ‘with’ his audience. He is constantly evolving his content and only uses authentic, real-life strategies and examples (as well as a quirky prop or two,) to nourish and lift the heart of your team and customer experience.
An extra layer of Wonderful beyond Peter’s keynote
Add flow, flavour and a touch of polish with Peter as your conference host and master of ceremonies
In addition to delivering an immersive keynote presentation at your event, Peter is also an experienced and engaging Master of Ceremonies. As your official host he can take care of supporting and introducing your speakers and presenters; weave and maintain a positive program flow; host live stage interviews and panel dicussions, and keep the audience engaged throughout your whole event. Peter’s clients often use him to also help plan, design and bring their conference agenda to life.
The feedback was off the charts! I would say Peter is one of the top five Customer Service speakers not just in Australia, but the world.
Founder & CEO, Business Blueprint
This was the first standing ovation we have seen in my 10 year history of running the annual JLL America conference. A truly memorable show that touched everyone!!
President, JLL America
Peter pulled some tricks out of his hat and captivated the 1000 guests at dinner with a surprise welcome speech in 9 languages to rapturous applause!
COO, Hartman Wright Group
He is a gorgeous, humble speaker with a simple yet powerful message that connects with everyone.
Senior Property Manager, Columbia Property Trust
If a keynote is something that is an impacting, memorable, lasting experience of pure Wonder - coupled with important learning - then let’s name it Peter Merrett!
Sir Winston Churchill Fellow, Triple Hall of Fame Professional Speaker
I'm speechless! Peter held us all in the palm of his hands and enveloped us with his heart at the Professional Speakers Australia Convention. The delivery was beyond mastery - simply WONDERful!
Co-Founder, enRich Training & Development
Peter set the bar incredibly high and many attendees personally told me that it was the best BOMA event they've been to in over 20 years.
Chief Operating Officer, Hawaiian Building Maintenance
Great presentation, you made me cry (in a good way)! I was moved by the inspirational approach you have to delivering exceptional service.
Senior Marketing Cloud Consultant, System Partners
His creativity, passion and love for what he does shone through, and this was easily one of the best presentations I have seen throughout my conferencing career to date!
Senior Marketing Manager , IQPC
Thank you so much for speaking at our Leadership Conference in Costa Mesa. The feedback from our Leadership Conference has been nothing short of amazing! I was captivated and engaged from start to finish. Thank you for giving us the gift of YOU!
Project Manager, Auction.com, Costa Mesa
Peter Merrett is one of the best professional speakers I have ever seen. He received a well-deserved standing ovation at the NSW Chapter Meeting of Professional Speakers Australia - something I've never seen before.
Persuasive Presenting in Business, Michelle Bowden Enterprises
His attention to detail and professionalism made it one of the best keynotes we've ever had. As an event organiser, it's great when a speaker delivers to the brief and wows the audience, and Peter did just that.
Founder, The Collaborative Advantage
Peter’s 'show’ was a big highlight of the South Africa property convention!
International Anchor & Business Reporter, CNN
I’ve been lucky enough to hear a few keynotes in my days, but none with such a profound impact like this one. I came away inspired, empowered, invigorated, and energized.
Group Product Team Manager, TEEG
I've never left a conference feeling so uplifted, or so reaffirmed in my commitment to being empathetic and kind in my job.
Project Support Officer, City of Casey
Truly the most unique and heart-warming standing ovation I have seen! Peter embodies the craftsmanship of wonderful both on and off the stage.
Chief of Relationships, Ovations International
The outcomes and benefits
Delight customers and increase profitability
From a happy and motivated team to increased profitability.
Higher employee attraction, satisfaction and retention; appreciated and recognised team spirit; an aligned culture of heart.
Increased spirit of service; trailblazing innovation; magnetic customer delight and retention; established competitive advantage.
Role model human-spirited leadership; whole business wellness; enviable industry reputation as best-practice pioneers.
Amplified sales, profitability and repeat business through higher customer engagement, trust and loyalty.
Peter can perform both on stage at your next conference or virtually to make your business wonderful.