Genie of Wonder
Peter's keynote addresses inspire extraordinary customer service with his Wonderful take on business culture
Engaging, memorable and entertaining keynote speaker
Peter gives his audiences a feeling and memory that lives on way past his events
Peter has crystallized three decades of prestigious chef, hotelier and corporate business leadership experiences into real and powerful insights that deliver extraordinary customer service – the very foundation for business prosperity. Peter will show you how to master the frequently overlooked human touches of refinement, elegance and finesse, to deliver incredible results across your organisation.
Peter’s focus is his audience
From multi-award-winning hotelier to professional speaker
Peter began speaking 15 years ago after being asked to represent his employers at various international events. He went from being blinded by fear, to finding a passion so deep inside him that has since kindled his full-time purpose.
Peter’s devoted focus today as a professional speaker is his audience. He instinctively follows what he learnt in hotels, and attentively looks through the eyes of your team and customers, to tailor every experience. Peter takes the time to properly understand each opportunity and goes all out to serve a personalised experience that is inclusive, engaging and fun.
He is constantly evolving and perfecting his content and only uses authentic, real-life strategies and examples (as well as a quirky prop or two,) to nourish the heart of your team and customer experience.
The feedback was off the charts! I would say Peter is one of the top five Customer Service speakers not just in Australia, but the world.
Founder & CEO, Business Blueprint
This was the first standing ovation we have seen in my 10 year history of running the annual JLL America conference. A truly memorable show that touched everyone!!
President, JLL America
Peter pulled some tricks out of his hat and captivated the 1000 guests at dinner with a surprise welcome speech in 9 languages to rapturous applause!
COO, Hartman Wright Group
He is a gorgeous, humble speaker with a simple yet powerful message that connects with everyone.
Senior Property Manager, Columbia Property Trust
Peter set the bar incredibly high and many attendees personally told me that it was the best BOMA event they've been to in over 20 years.
Chief Operating Officer, Hawaiian Building Maintenance
Great presentation, you made me cry (in a good way)! I was moved by the inspirational approach you have to delivering exceptional service.
Senior Marketing Cloud Consultant, System Partners
Thank you so much for speaking at our Leadership Conference in Costa Mesa. The feedback from our Leadership Conference has been nothing short of amazing! I was captivated and engaged from start to finish. Thank you for giving us the gift of YOU!
Project Manager, Auction.com, Costa Mesa
Peter Merrett is one of the best professional speakers I have ever seen. He received a well-deserved standing ovation at the NSW Chapter Meeting of Professional Speakers Australia - something I've never seen before.
Persuasive Presenting in Business, Michelle Bowden Enterprises
His attention to detail and professionalism made it one of the best keynotes we've ever had. As an event organiser, it's great when a speaker delivers to the brief and wows the audience, and Peter did just that.
Founder, The Collaborative Advantage
Peter’s 'show’ was a big highlight of the South Africa property convention!
International Anchor & Business Reporter, CNN
I've never left a conference feeling so uplifted, or so reaffirmed in my commitment to being empathetic and kind in my job.
Project Support Officer, City of Casey
Truly the most unique and heart-warming standing ovation I have seen! Peter embodies the craftsmanship of wonderful both on and off the stage.
Chief of Relationships, Ovations International