Bringing Wonder Back to Life, Leadership and Service

Wonderlicious

The new book coming soon by Peter Merrett

Peter Merrett is a multi-award-winning luxury hotelier, Australia’s 2024 Keynote Speaker of the Year, and the visionary behind hundreds of commercial properties, hotels, and global brands that set themselves apart. Peter knows firsthand that achieving world-class acclaim is more about people, connection, and wonder than KPIs and employee handbooks.

And he can prove it!

Wonderlicious is a collection of culture and service lessons learned in the kitchens, dining rooms, and offices of the world’s most renowned properties. Peter unveils his transformative secrets (in the form of lost recipes) for creating a connected, joyful, vibrant, exciting, purpose-driven, wonderlicious workplace culture—one that shows not only on the faces of teams and customers, but also on the bottom line of company P&Ls.

Whatever your industry, sector, or role, this is a book brimming with exciting ways that anyone can implement for a life filled with wonder.

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Award-winning business leader and international keynote speaker

2024

Australia's Keynote Speaker
of the Year

Professional Speakers Australia

2015

Global Best Customer Experience

International Business Excellence Awards
JLL, Asia Pacific

2014

Serving Other Businesses: Best Business

The WOW! Awards
JLL, Australia

2014

NSW Customer Service Team of the Year

Customer Service Institute of Australia
JLL, Australia

2014

Excellence in Public Speaking

The Core Club Luminary Award
CoreNet Global, Singapore

2014

National Customer Service Team of the Year

Customer Service Institute of Australia
JLL, Australia

2013

The International Front of House Award

The WOW! Awards
JLL, Australia

2013

Serving Other Businesses: Best Business

The WOW! Awards
JLL, Australia

2012

The International Leadership Award

The WOW! Awards

2010

Serving Other Businesses: Best Business

The WOW! Awards
Tower 42, London

2009

Front Line Customer Service Team of the Year

UK National Customer Service Awards
Tower 42, London

2009

Customer Service Management Team of the Year

UK National Customer Service Awards
Tower 42, London

2009

Best Commercial Initiative

Hermes RPI Awards
Tower 42, London

2008

The International Office Building of the Year

BOMA International
Tower 42, London

2007

Making Partnerships Work

London Excellence Awards
Tower 42, London

2004

Investors in Excellence

London Excellence Awards
Tower 42, London

2004

Customer Service Initiative Award

BIFM
Tower 42, London

2002

Customer Service Initiative Award

BIFM
Tower 42, London

1995

RAC Blue Ribbon

Ashdown Park Hotel

1995

AA Four Red Stars

Ashdown Park Hotel

1994

Hotel of the Year

South East England Tourist Board
Ashdown Park Hotel

1991

Hotel of the Year

North East England Tourist Board
Redworth Hall Hotel