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Bring Wonderful to Life in your organisation

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How Peter brings Wonderful to Life

Transform your business and break away from the constraints of conformity

Globetrotting
Speaker

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Signature
FunShops

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Customised
FunShops

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Undercover
Wonderful

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Globetrotting Speaker

Energising and enchanting keynote speaker in the world of culture and customer service

Truly the most unique and heart-warming standing ovation I have seen! Peter embodies the craftsmanship of Wonderful both on and off the stage.
Sharmila Nahna | Chief of Relationships, Ovations International

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Here's why

Peter is one of the most loved keynote speakers ...

Energising performance
With a good dose of fun

Peter’s fun-filled, turbo-charged messages will have you leaping out of your seats exclaiming ‘but of course!’.

His signature keynote Bringing Wonderful to Life playfully examines what happens to organisations when they possess the most vital of currencies – emotional connection. This means businesses filled with Wonderful, what they look like and what they feel like. Most importantly, how their Wonder-filled essence causes a vibrant, buzzing team-spirit and tantalising customer experiences – along with a healthy bottom line!

Peter treats every moment on stage as a production, performance and theatrical opportunity. With an infectious sense of enthusiasm, he is The Peter Pan of Business Wonder.

Educational themes
With a penchant for playfulness

Peter is devoted to delivering a serious message with fun and polish. He enhances his messages by making learning a blast by using props, the element of surprise and an oh-so-theatrical flair.

Then, there’s his penchant for playfulness. While each keynote is highly personalised, his themes focus on team spirit, customer experience and positive leadership – all with a good sprinkling of fun-infused magic dust. By using real examples and real stories, Peter invokes real possibility and real impact for people across all levels of an organisation.

By extracting simple gems of actionable advice for audiences to take away, he brings refreshing perspectives to the age-old challenge of improving the way businesses operate. So, hold on to your hat’s folks! And be prepared for some delicious moments of deep reflection and illuminating insights.

Enchanting audiences
With good old-fashioned charm

To say that Peter has a unique delivery method is an understatement. He is renowned for wowing audiences with a quality that has long gone out of vogue – good old-fashioned charm.

Peter exemplifies his message of ‘going beyond the norm’ by doing just that. Peter goes all out to delight and surprise. His magical touches transport people to another world, while instilling hope with simple and Wonderful ways of doing things. Peter’s audiences consistently bombard him with appreciation for their “ah ha” moments and for his nourishing permission to release their Wonderful!

These testimonials and reviews say it all.

One thing’s for sure, participants will leave with a treasure-chest of gems, along with a new-found enthusiasm and immediately actionable inspiration, advice and tools for long-term success. Sounds Wonderful, doesn’t it?

Speaking topics

Bringing Wonderful to Life, incorporating:

  • Award-Winning Team Spirit
  • Wonderful Customer Experience
  • The Craftsmanship of Positive Leadership
  • Joyful Customer Service
  • Luxury Hotel Business Excellence
  • The Value of Fun and Play in Business
  • Wonderful business Culture and Sales
  • The Power of Words

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Signature FunShops

Learning the fun way!

Your message will forever change the way that I think about work. A must experience for any business who wants to increase employee and customer engagement!
Belinda Falzon | Chief Operations Officer Kingpin, Australia

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Release your Wonderful
Make team spirit and customer experience magical

This FunShop is a delicious learning experience for anyone who is truly motivated in transforming team spirit and customer experience from normal to Wonderful. Savour the special ingredients of business with heart, with this ‘tasting plate spectacular’..

Release Your Wonderful will uncover numerous touches of Wonderful, to raise your business culture, team spirit and customer experience right up through the roof!

Relish three wonderful gems

In this fun and interactive learning experience, attendees will love:

  • Stepping back into the present, for Wonderful personal and professional fulfillment.
  • Refreshing techniques to uplift your business with heart and joyful team spirit.
  • How to become”show-ready’ and to give your customers goosebumps from their experience with your service.

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The Magic Mirror
A wonderful reflection on how you look, sound and feel

This Funshop is positively confronting but ultimately uplifting. Immerse yourself in this unique opportunity to reflect on how you look, feel and sound. Reflect on what you actually convey internally within your business and externally to your
customers. In front of The Magic Mirror, you have a chance to consider all of the touches that not only elevate individual team happiness, but also creates an extraordinary customer experience. It’s warts and all, but so worth seeing the Wonderful reflection of yourself and your business!

Relish three wonderful gems

In this fun and interactive learning experience, attendees will love:

  • The reflection and impact of your appearance, posture, words, language and tonality.
  • The positive influence on your customers through the presence of your team.
  • Standing out by learning new ways to play with your words and daring to be different.

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Leading With Wonderful
Master the craftmanship of service excellence

This Funshop provides a revitalising tonic by uncovering what positive leadership means and looks like. You can expect extra servings of simple, high-impact and thought-provoking best practice leadership ideas and examples, with all the trimmings. Equip your leaders with Wonderful touches of craftmanship to elevate a culture of team-spirited service excellence. Confidently enhance your approach to customer experience by ensuring your employees feel special, involved and appreciated.

Relish three wonderful gems

In this fun and interactive learning experience, attendees will love:

  • The impact of delivering business with heart through positive leadership.
  • The theory of ‘Butterflies in a Jar’ and the results of Leading with Wonderful.
  • Techniques to joyfully transform customer experience through the habit of gratitude.

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A Million Bubbles
The wonderful customer experience extravaganza

Feast upon this full-of-surprises FunShop spectacular to make your business truly Wonderful. This is definitely not another boring training session, that’s for sure. Instead, it’s a celebration and a moment of great festivity and refreshment! Relish seeing things that you’ve never seen before and learn exactly what it takes to go the extra mile. You will discover examples of goosebump-inducing finishing touches and A Million Bubbles of positivity that are refreshing to your heart’s delight – with all the little things that make the biggest difference.

Relish three wonderful gems

In this fun and interactive learning experience, attendees will love:

  • Wonderful techniques to uplift your business with heart and joyful team spirit.
  • The breathtaking business value and importance of ‘being serious about fun’.
  • New exciting ways to give your customers goosebumps from your service.

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Customised FunShops

Tailor-made experiences especially for you

Design-It-Yourself
Take Wonderful deep into your life and business

Simply share with Peter exactly what you need and would like to achieve. Paint a picture of your specific desires and outcomes, describe who will be attending, your ideal timing and he will tailor the experience especially for you.

These FunShops can be fully customised and can be experienced in groups of various sizes. Peter also has a special Menu of Games and Activities to ensure your attendees won’t forget the experience in a hurry.

It really couldn’t be any easier. It’s truly Wonderful!

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Undercover Wonderful

Uncover what your customers actually experience inside your business

I am incredibly glad you were born and that we got the opportunity to hear your wisdom about making the world more wonderful
Mark Dmytrowitz | Director Client Engagement Auction.com, Dallas

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Playing Inspector Wonderful
Scrutinising your customer service

This is where Peter gets to play detective (without the trenchcoat and binoculars!) as part of a wider mission to uncover exactly what your customers experience with every interaction of your business.

As part of this highly tailor-made Inspector Wonderful experience, Peter gets to head undercover and take a close look at your customer service performance… in secret. You could even consider this distinctive experience as the ‘Hotel Inspector’ for your business!

Whatever your business – whether you are a restaurant, hotel, bank, retail store or corporate organisation. This richly unique experience will lead to candid and detailed verbal and written feedback, to uncover the way to your ongoing Wonderful business success.

An honest snapshot
With a meticulous eye for detail

This experience not only provides you with a fresh and honest snapshot, but will also help to invigorate your ongoing culture and customer experience strategy to new heights of excellence.

With Peter’s non-corporate approach and meticulous eye for detail, he will scrutinise every customer touch point as you desire – front of house, back of house and anything in between.

This special technique is not only attentive with uncovering all the positives in the tiniest detail. But additionally, this will experience will also supply you with a range of useful suggestions and new, more daringly creative ideas.

Undercover Wonderful is a completely flexible experience, depending on your appetite and requirements. It could be as simple as a few hours, up to several days.

There’s obviously only one word to describe this experience – Wonderful!